Welcome to AirKey
This Privacy Policy sets out the basis on which any personal data, including but not limited to payment details and other information we collect from you or other sources or that you provide to us ("Information") will be handled by us in connection with your access and use of www.airkey.ae, and/or the Mafatehi mobile application (collectively, the "Platform"), services and applications (collectively, the "Services"). We understand the importance you place on the Information, and we are committed to protecting and respecting your privacy. Please read the following carefully to understand our practices regarding your Information. By using our Services, you agree to the handling of your Information in accordance with this Privacy Policy.
WHAT INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following Information about you:
· Your name, telephone number, company name, email gender, date of birth, identity document number
· Your your billing addresses, telephone number, fax number, email address
· Your banking information, debit or credit card details
· Information on products and services purchased by you
· Automatic and log information
· Your account information such as your billing history, the services you use and anything else relating to your account
· Any other information we need to provide our service
If you give us personal information about another person that we have requested in relation to the provision of a service, you are responsible for ensuring that they know and agree to us keeping records about them and that we will process their personal information in accordance with this Privacy Policy.
HOW WE WILL USE YOUR INFORMATION
We may use Information held about you in the following ways:
· to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
· to carry out our obligations arising from any contracts entered into between you and another entity using our Platform or between you and us;
· to improve our Services and to deliver a better and more personalised service to you;
· to ensure that content from our Platform is presented in the most effective manner for you and the device you use to access our Platform;
· to notify you about changes to our Services;
· for any other reason which we deem necessary to enhance your experience of the Platform;
TO WHOM WE MAY DISCLOSE YOUR INFORMATION
Your personal information may be shared with, or transferred to, our affiliated companies. We shall not share or use your personal information with our affiliates or any third party that is not directly involved in the provision of the services, without obtaining your prior express consent. However, you always have the option to withdraw your consent by contacting AirKey.
We may disclose your personal information, with predefined processes, if such disclosure is:
1. permitted by UAE applicable laws;
2. expressly permitted by the UAE telecommunications regulations or any other aspect of the UAE regulatory framework;
3. in response to legal process (e.g. police, emergency services, etc..) in order to comply with a court order or applicable law or in connection with judicial proceedings or other legal process.
4. necessary for the execution of the agreement between us and the provision of our services to you;
5. expressly permitted by you (express opt-in consent).
Protection of Our Platform and Others.
We release account and other Information when we believe such a release is appropriate to comply with the law and law enforcement investigations and to protect the rights, property or safety of our users or others.
HOW WE STORE YOUR INFORMATION
The Information that we collect from you may be transferred to, stored processed by staff who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. We will store your Information for as long as necessary to fulfil the purposes indicated in this Privacy Policy or as otherwise permitted or required by law. Your Information may be transferred, stored, processed and used by our affiliated companies and/or non-affiliated service providers. Your payment details may be transferred to and stored with our affiliated companies in order to, among other things, process your payment details and provide support services to you.
WHAT SECURITY MEASURES WE APPLY
We do our best to protect your personal details and other information about your account and use security measures to prevent any compromise of your personal information, including storing your account details and personal information on secure servers.
It is important for you to protect yourself against unauthorised access to your password and to your devices used to access our Services. You are responsible for keeping your password confidential. For example, ensure that you sign off when you have finished using a shared device.
ACCURACY AND ACCESS TO YOUR INFORMATION
You agree to provide us with accurate personal information at all times and you will notify us promptly upon any changes to your personal information. If you want to access any of your personal information you may contact us by mail or email. Upon verifying your details, we will, free of charge, disclose the relevant personal information we hold.
WHAT IF WE CHANGE OUR PRIVACY POLICY?
Any changes we make to our Privacy Policy in the future will be posted on our websites (including our main website, www.airkey.ae) and shall be effective from that date. Please check our websites regularly to see any changes to our Privacy Policy. By continuing to use our services you acknowledge and agree to those changes.
HOW YOU CAN CONTACT US
For queries regarding this Privacy Policy or our services, please contact us at info@airkey.ae with a thorough description, and we will try to resolve it.
AirKey LLC UAE, Dubai, Jumeirah Lake Towers, X3 Tower, Office 508
This Privacy Policy sets out the basis on which any personal data, including but not limited to payment details and other information we collect from you or other sources or that you provide to us ("Information") will be handled by us in connection with your access and use of www.airkey.ae, and/or the Mafatehi mobile application (collectively, the "Platform"), services and applications (collectively, the "Services"). We understand the importance you place on the Information, and we are committed to protecting and respecting your privacy. Please read the following carefully to understand our practices regarding your Information. By using our Services, you agree to the handling of your Information in accordance with this Privacy Policy.
WHAT INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following Information about you:
· Your name, telephone number, company name, email gender, date of birth, identity document number
· Your your billing addresses, telephone number, fax number, email address
· Your banking information, debit or credit card details
· Information on products and services purchased by you
· Automatic and log information
· Your account information such as your billing history, the services you use and anything else relating to your account
· Any other information we need to provide our service
If you give us personal information about another person that we have requested in relation to the provision of a service, you are responsible for ensuring that they know and agree to us keeping records about them and that we will process their personal information in accordance with this Privacy Policy.
HOW WE WILL USE YOUR INFORMATION
We may use Information held about you in the following ways:
· to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
· to carry out our obligations arising from any contracts entered into between you and another entity using our Platform or between you and us;
· to improve our Services and to deliver a better and more personalised service to you;
· to ensure that content from our Platform is presented in the most effective manner for you and the device you use to access our Platform;
· to notify you about changes to our Services;
· for any other reason which we deem necessary to enhance your experience of the Platform;
TO WHOM WE MAY DISCLOSE YOUR INFORMATION
Your personal information may be shared with, or transferred to, our affiliated companies. We shall not share or use your personal information with our affiliates or any third party that is not directly involved in the provision of the services, without obtaining your prior express consent. However, you always have the option to withdraw your consent by contacting AirKey.
We may disclose your personal information, with predefined processes, if such disclosure is:
1. permitted by UAE applicable laws;
2. expressly permitted by the UAE telecommunications regulations or any other aspect of the UAE regulatory framework;
3. in response to legal process (e.g. police, emergency services, etc..) in order to comply with a court order or applicable law or in connection with judicial proceedings or other legal process.
4. necessary for the execution of the agreement between us and the provision of our services to you;
5. expressly permitted by you (express opt-in consent).
Protection of Our Platform and Others.
We release account and other Information when we believe such a release is appropriate to comply with the law and law enforcement investigations and to protect the rights, property or safety of our users or others.
HOW WE STORE YOUR INFORMATION
The Information that we collect from you may be transferred to, stored processed by staff who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. We will store your Information for as long as necessary to fulfil the purposes indicated in this Privacy Policy or as otherwise permitted or required by law. Your Information may be transferred, stored, processed and used by our affiliated companies and/or non-affiliated service providers. Your payment details may be transferred to and stored with our affiliated companies in order to, among other things, process your payment details and provide support services to you.
WHAT SECURITY MEASURES WE APPLY
We do our best to protect your personal details and other information about your account and use security measures to prevent any compromise of your personal information, including storing your account details and personal information on secure servers.
It is important for you to protect yourself against unauthorised access to your password and to your devices used to access our Services. You are responsible for keeping your password confidential. For example, ensure that you sign off when you have finished using a shared device.
ACCURACY AND ACCESS TO YOUR INFORMATION
You agree to provide us with accurate personal information at all times and you will notify us promptly upon any changes to your personal information. If you want to access any of your personal information you may contact us by mail or email. Upon verifying your details, we will, free of charge, disclose the relevant personal information we hold.
WHAT IF WE CHANGE OUR PRIVACY POLICY?
Any changes we make to our Privacy Policy in the future will be posted on our websites (including our main website, www.airkey.ae) and shall be effective from that date. Please check our websites regularly to see any changes to our Privacy Policy. By continuing to use our services you acknowledge and agree to those changes.
HOW YOU CAN CONTACT US
For queries regarding this Privacy Policy or our services, please contact us at info@airkey.ae with a thorough description, and we will try to resolve it.
AirKey LLC UAE, Dubai, Jumeirah Lake Towers, X3 Tower, Office 508
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UAE, Dubai, Jumeirah Lake Towers, X3 Tower, Office 508